In recent years, a number of fire agencies throughout the country have established community outreach and assistance programs often known by the acronym “CARES” (Citizen Advocates for Referral and Education Services). This internal referral service utilized by the Bellevue Fire and Police departments is a truly innovative way to reach residents in our community outside of the 911 emergency system.  Fire Cares Logo

Bellevue firefighters and police officers frequently respond to incidents where additional needs are identified that are outside their scope of responsibilities. For example, a frequent fall patient would benefit from grab bars or alterations to their home. A homeless person needs a gateway to housing, substance abuse programs or job opportunities. An elderly woman is overwhelmed caring for her ailing husband at home.

In cases like these, firefighters or police can notify the Fire CARES team for intervention. CARES advocates meet with residents in their homes, identify their needs and connect them to community resources that will better meet those needs than a call to 911.



450 110th AVE NEPO Box 90012Bellevue, WA 98009


425-452-6892 (General)

Social Media

Visit out Facebook pageFollow us on TwitterVisit out YouTube channelView our Instagram Feed
Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now